Job Description

About Us

We are a dedicated private duty home care agency focused on providing compassionate, high-quality care to clients (seniors and veterans) in their homes. We are looking for a motivated  Talent Specialist to support caregiver (CNA, HHA) recruitment, personnel management, and general office administration.

Job Responsibilities

1. Recruit & Hire Caregivers

• Post job listings across job boards and placement services.
• Review applications and schedule interviews.
• Conduct interviews, explain job responsibilities, and check references.
• Guide applicants through required onboarding steps, including:
• CPR certification
• HIPAA & OSHA training
• COVID-19 Screening & Reporting Protocol training
• Complete hiring process:
• All hiring and emergency forms
• Provide and review the policy handbook with required signatures
• Provide pay rate and pay schedule information
• Notify employee of assignment details
• Notify Administrator/Nurse/Care Coordination Teams of new employee and assigned clients
• Complete personnel file using the personnel file checklist.

2. Maintain Personnel Files

• Conduct periodic audits for accuracy and completeness.
• Track document expirations and request updates as needed.

3. Office Management

• Answer phone calls and greet visitors.
• Notify scheduling if an employee is late or absent from a client visit.
• Manage job postings.
• Train caregiving employees on software
• Answer employee pay and any other inquiries
• Communicate with contract sites and confirm updates.
• Document employee concerns and forward copies to Management.
• Document disciplinary issues as needed.
• Order office supplies and maintain filing systems.

4. Update Caregiver Information

• Update phone numbers, addresses, I-9 documents, and W-4 forms as needed.

Qualifications

• Recruiting or Human Resources experience preferred.
• Must speak and write in both English and Spanish.
• Strong organizational and communication skills.
• Ability to multitask and manage deadlines.
• Professional and compassionate demeanor.

Essential Physical Requirements

• Proficiency with Google & Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to operate standard office equipment (computer, copier, fax, etc.).
• Ability to work on a computer up to 7 hours per day.
• Regularly required to sit for long periods; occasional standing and walking.
• Must use hands for computer/office equipment operation.
• Close vision required for computer work.
• Occasionally required to stoop, kneel, climb, and lift up to 25 lbs.

Working Conditions

• Standard office environment with typical office-related physical demands.
• Occasional weekend and/or evening work may be required.

Note:

This job description is not intended to be a complete list of all duties or responsibilities. Additional tasks may be assigned as needed.

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